PAYMENTS: The prices of items listed on this site are inclusive of postage for UK customers, but overseas postage costs are extra and details will appear on invoices issued. Institutions should provide an official order for goods, the order number of which will appear on our invoice. Payment should be made on receipt of an invoice. Payments can be made by personal cheque from UK accounts made out to Personalia (details on invoice); bank transfer (our details on invoice); and PayPal.
SHIPPING: Purchases are sent by Royal Mail services or suitable alternative carrier for bulky goods. Insurance and Registration are included in the mail and carrier services used. For details press the tab for Shipping Terms at the foot of product pages.
CANCELLATION: You have a right to cancel a purchasing contract within 14 days of receipt of the goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
RETURNS: Returns should be made by the same postal service used to reach the purchaser, using the same or similar protective packaging. Your original full purchase amount will be reimbursed upon receipt of the returned goods.
DESCRIPTIONS & AUTHENTICITY: We describe the condition of items commensurate with their age, and will note defects, including incompleteness. All items are guaranteed authentic.
COPYRIGHT: The copyright subsisting in the images produced for the sale of goods owned by us may only be used with our permission.